Financial Policy

At Oral Surgery + of Lake Charles, we are committed to providing you with the highest quality of care while making the financial aspects of your treatment as straightforward as possible. Our financial policy is designed to help you understand your responsibilities and ensure that there are no surprises regarding your payment and insurance coverage.

Payment Options

• Insurance: We accept a wide range of dental insurance plans, including Medicaid. Please bring your insurance card and a valid photo ID to your appointment. Our team will verify your coverage and help you understand your benefits.
• Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
• Cash and Checks: Payments can also be made using cash or personal checks.
• Financing: Flexible financing options are available to help manage the cost of your care. We can discuss payment plans that fit your budget and needs.

Insurance Claims

• Claim Submission: Our administrative team will handle the submission of your insurance claims and work with your provider to facilitate the reimbursement process.
• Coordination of Benefits: We will assist in coordinating benefits between multiple insurance plans if applicable.
• Patient Responsibilities: While we will do our best to provide accurate information regarding your insurance coverage, it is ultimately your responsibility to understand your benefits and any out-of-pocket costs.

Payment Expectations

• Co-Payments and Deductibles: Any co-payments, deductibles, or non-covered services must be paid at the time of service.
• Balances: Any remaining balance after insurance has paid its portion is your responsibility. We will send you a statement for any outstanding balance, which is due upon receipt.
• Pre-Authorization: For certain procedures, pre-authorization from your insurance company may be required. We will assist in obtaining this authorization to ensure coverage.

Cancellation and No-Show Policy

• Cancellations: Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to accommodate other patients.
• No-Show Fee: Failure to show up for an appointment without prior notice may result in a no-show fee.

Financial Assistance

• Assistance Programs: We offer financial assistance programs for patients who qualify. Please speak with our financial coordinator to discuss your options.

We are here to answer any questions you may have about our financial policy and to help you navigate the payment process. Please do not hesitate to contact Oral Surgery + of Lake Charles if you need any assistance. Your oral health and satisfaction are our top priorities.